Frequently Asked Questions

How To Send Files

We utilize WeTransfer for file sending.

We ask that you send dry stems (no effects or processing) from any recording software or Pro Tools sessions. We ask that you send a rough mix and/or an example mix

Please include mix notes when submitting your files. Anything you want us to know about how you want your mix to turn out!

We’ll send you a follow up email after your order’s placed with instructions and a link to upload your tracks.

When Can I Expect My Mix Back?

Depending on the service and amount of songs, delivery times can vary. Here's a general idea of what to expect:

  • 1 Song: 2-3 Days
  • 5 Songs: 3-5 Days
  • 10 Songs: 3-7 Days

If Rush delivery was included, we bump you to the top of the list and you can expect a turnaround time of 12-24 hours.

What's Your Revision Policy?

Once the mixing and mastering is complete, our online packages include 1 free revision per song. 

After 48 hours of your tracks being sent out that free revision does expire so be sure to reach out as soon as possible for any changes that need to be made to your mix. Any revisions after will have additional charges.

In addition, for revisions that go above and beyond minor tweaks (major changes or a full remix), additional charges may apply.

Where's Your Studio Located?

We're fully remote. We pride ourselves in providing exceptionally high quality services allowing you to create anywhere.

By doing so, artists can collaborate with us worldwide, receive faster turnarounds, and provide feedback remotely, ensuring their vision is met. With seamless communication, multiple revisions, and industry-standard tools, our services deliver studio-quality results from anywhere.